Terms and Conditions
Order Acceptance and Processing
After placing an order we will process your credit or debit card, or obtain funds from your PayPal Account, for payment. As soon as we have received authorisation for the payment from your card provider or PayPal we will begin to process your order through our system and we will send you an email acknowledging receipt of your order. This email constitutes acceptance by us and at this point a contract is formed between us.
Cheque payments also accepted – item sent out once cheque has cleared.
Cancellation of Orders
To cancel an order please email firstname.lastname@example.org. Orders cannot be cancelled once the order has been dispatched. In this case you will have to return them under the Returns Policy – If You Changed Your Mind. Please note that if you return the goods within 7 days in accordance with the Distance Selling Regulations then no restocking charge will be made.
Without prejudice to the statutory rights afforded to consumers under English law, www.reliantspares.com accepts no liability for any failure to ship products where this results from its inability to do so resulting from acts of god, civil commotion, riots, flood, drought, fire, legislation or other factors outside it’s control, or its decision on reasonable grounds not to do so for reasons of suspicion of credit card fraud or similar, provided that it takes all reasonable steps to notify you within fourteen (14) days of order placement that products will not be shipped as ordered.
In such cases www.reliantspares.com will not process any payment or will immediately refund any payment made, in full. It is your responsibility to ensure that you order from www.reliantspares with sufficient lead time to prevent any loss or disappointment resulting from such non-shipment.
In the event that there is a pricing error on the website then www.reliantspares.com will not be bound to honour any orders made at that price.
Disclaimers and Limitations on Liability
Without prejudice to statutory rights afforded to purchasers of products, the information and materials contained in this site, including, without limitation, text, graphics, and links, are provided on an “as is” basis with no warranty, and in particular, www.reliantspares.com does not represent or warrant that the information accessible via this site is accurate, complete or current, or that use of the site is free of risk of viruses or other damage. Price and availability information is subject to change without notice. Products purchased from www.reliantspares.com and related services, which are provided by www.reliantspares.com, are warranted in accordance with law, and nothing herein is to be taken to exclude or restrict any rights, which applicable law grants to consumers in respect of such products or services. Individual products may be the subject of additional warranties or guarantees given by their manufacturers directly. Such warranties etc. Are not enforceable against www.reliantspares.com, but only against the person giving them.
Except as provided above there are no other warranties, conditions or other terms, express or implied, statutory or otherwise, and all such terms are hereby excluded to the maximum extent permitted by law. Www.reliantspares.com accepts liability for any indirect or consequential loss if it arises from the negligence of www.reliantspares.com, or of its servants and agents, up to a limit, in relation to any one event or series of events arising from a common cause, of ten thousand pounds (£10,000).
Protecting Your Security
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998. You agree that we may use personal information provided by you in order to conduct appropriate anti fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
We will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the “external sites”). www.reliantspares.com is not responsible for the availability of, or the content located on or through, any external site, nor for any transactions between you and such sites (including as to ‘cookies’, personal data, confidential information, or purchases of goods or services). You should contact the site administrator or webmaster for those external sites if you have any concerns regarding such links, content or transactions.
All rights in the site design, text, graphics and other content, interfaces, and the selection and arrangements thereof are the property of Joe Mason and Reliant Spares. All rights are reserved save as set out below. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with Reliant Spares or using this site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication is strictly prohibited.